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HONDA PILOT 2013

Pilot

At its debut, the Honda Pilot basically defined the emerging marketplace for midsize crossover Sports utility vehicles. Offering decent V6 energy, above-average gas mileage, easy ability to move, lots of interior comfort and flexibility, and 7-to-eight-passenger seating, the Pilot was precisely the type of vehicle that families hesitant from the minivan stigma were searching for.


Date Complaint Filed: 01/09/2013

Component(s): SEATS

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 01/08/2013

NHTSA ID Number: 958579

Squish VIN: 5FNYF4H56DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

TL* THE CONTACT OWNS A 2013 HONDA PILOT (N/A). THE CONTACT STATED THAT THE THIRD ROW SEAT HEAD REST WOULD BLOCK THE CONTACT'S REAR VIEW WHEN DRIVING. THE CONTACT ALSO STATED THAT WHEN PLACING A CHILD SAFETY SEAT IN THE THIRD ROW SEAT, THE HEAD REST WOULD PUSH THE CHILD RESTRAINT FORWARD WHEN LOWERED. WHEN THE HEAD REST WAS RAISED, THE METAL BAR WOULD CONTACT THE CHILD�S HEAD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE FAILURE AND CURRENT MILEAGE WAS 42.

Date Complaint Filed: 01/22/2013

Component(s): SERVICE BRAKES

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 12/29/2012

NHTSA ID Number: 960568

Squish VIN: 5FNYF3H9XDB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE AT NORMAL STOPPING DISTANCE AND THE BRAKE PEDAL FELT SOFT. WHEN DEPRESSED, THE BRAKE PEDAL WOULD TRAVEL PARTIALLY TO THE FLOORBOARD ACCOMPANIED BY AN ABNORMAL VIBRATION OCCURRED WHEN DRIVING 65 MPH. THE FAILURE WOULD OCCUR WHEN TRAVELING OVER A FLAT SURFACE OR WHEN THE CYLINDER WAS IN THIRD. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE CODE FOR THE VIBRATION OR THE BRAKE FAILURE. THE DEALER LOOSENED THE ENGINE AND THE TRANSMISSION BOLTS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 2,400.

Date Complaint Filed: 02/09/2013

Component(s): STRUCTURE:BODY

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 10/31/2012

NHTSA ID Number: 963585

Squish VIN: 5FNYF3H95DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

AS SOON AS THE VEHICLE WAS DRIVEN OUT OF THE LOT, 17 MILES ON THE ODOMETER, AFTER THE VEHICLE WAS PURCHASED, A VIBRATION WAS FELT COMING THROUGH THE SEATS AT 75 MPH. AND MULTIPLE RESONANCE FREQUENCIES CAN BE FELT THROUGH THE CHASSIS INTO THE INTERIOR OF THE VEHICLE. THIS VIBRATION IS CONSTANT BETWEEN 65 MPH TO 78 MPH (HIGHWAY SPEEDS) AND IT GET WORST DURING LONGER PERIODS OF DRIVING. THESE FREQUENCIES OF VIBRATIONS ARE TRANSMITTED TO YOUR LOWER BACK CAUSING STRESS AND BACK PAIN. IN ADDITION THE INTERIOR PARTS OF THE CAR (DASH, PANELS, RADIO, CENTER CONSOLE, DVD, ETC.) ARE BECOMING LOOSE AND IT CAN BE FELT DURING DRIVING CAUSING A DISTRACTION TO THE PASSENGERS. MULTIPLE REPAIRS ATTEMPTS ARE BEING PERFORMED BY HONDA DEALERS AND THEY DECIDED TO TELL THE COSTUMERS THAT THIS IS PART OF THE CAR DESIGN SINCE THEY RE-DESIGNED THE CHASSIS AND SUSPENSION TO BE STIFFER FOR THE 2013 MODELS. MULTIPLE COMPLAINTS ARE BEING REPORTED BY DIFFERENT CUSTOMERS AROUND THE US BUT NOT REPAIR HAS BEEN PERFORMED AND WILL NOT BE PERFORMED. WE DO NO��T WANT TO WAIT UNTIL A TIRE/WHEEL BECOMES LOOSE AND KILL A FAMILY OR MULTIPLE FAMILIES ON THE HIGHWAYS BECAUSE OF AN UNSAFE CONDITION ON THESE VEHICLES. ALSO, POWER STEERING PROBLEMS AND BRAKE ISSUES (AFTER LONGER PERIODS OF DRIVING, 2+HRS) HAVE BEEN REPORTED WITHOUT BEING CORRECTED AFTER MULTIPLE ATTEMPTS. *TR

Date Complaint Filed: 02/09/2013

Component(s): WHEELS

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 10/31/2012

NHTSA ID Number: 963586

Squish VIN: 5FNYF3H95DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

AS SOON AS THE VEHICLE WAS DRIVEN OUT OF THE LOT, 17 MILES ON THE ODOMETER, AFTER THE VEHICLE WAS PURCHASED, A VIBRATION WAS FELT COMING THROUGH THE SEATS AT 75 MPH. AND MULTIPLE RESONANCE FREQUENCIES CAN BE FELT THROUGH THE CHASSIS INTO THE INTERIOR OF THE VEHICLE. THIS VIBRATION IS CONSTANT BETWEEN 65 MPH TO 78 MPH (HIGHWAY SPEEDS) AND IT GET WORST DURING LONGER PERIODS OF DRIVING. THESE FREQUENCIES OF VIBRATIONS ARE TRANSMITTED TO YOUR LOWER BACK CAUSING STRESS AND BACK PAIN. IN ADDITION THE INTERIOR PARTS OF THE CAR (DASH, PANELS, RADIO, CENTER CONSOLE, DVD, ETC.) ARE BECOMING LOOSE AND IT CAN BE FELT DURING DRIVING CAUSING A DISTRACTION TO THE PASSENGERS. MULTIPLE REPAIRS ATTEMPTS ARE BEING PERFORMED BY HONDA DEALERS AND THEY DECIDED TO TELL THE COSTUMERS THAT THIS IS PART OF THE CAR DESIGN SINCE THEY RE-DESIGNED THE CHASSIS AND SUSPENSION TO BE STIFFER FOR THE 2013 MODELS. MULTIPLE COMPLAINTS ARE BEING REPORTED BY DIFFERENT CUSTOMERS AROUND THE US BUT NOT REPAIR HAS BEEN PERFORMED AND WILL NOT BE PERFORMED. WE DO NO��T WANT TO WAIT UNTIL A TIRE/WHEEL BECOMES LOOSE AND KILL A FAMILY OR MULTIPLE FAMILIES ON THE HIGHWAYS BECAUSE OF AN UNSAFE CONDITION ON THESE VEHICLES. ALSO, POWER STEERING PROBLEMS AND BRAKE ISSUES (AFTER LONGER PERIODS OF DRIVING, 2+HRS) HAVE BEEN REPORTED WITHOUT BEING CORRECTED AFTER MULTIPLE ATTEMPTS. *TR

Date Complaint Filed: 02/09/2013

Component(s): SUSPENSION

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 10/31/2012

NHTSA ID Number: 963587

Squish VIN: 5FNYF3H95DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

AS SOON AS THE VEHICLE WAS DRIVEN OUT OF THE LOT, 17 MILES ON THE ODOMETER, AFTER THE VEHICLE WAS PURCHASED, A VIBRATION WAS FELT COMING THROUGH THE SEATS AT 75 MPH. AND MULTIPLE RESONANCE FREQUENCIES CAN BE FELT THROUGH THE CHASSIS INTO THE INTERIOR OF THE VEHICLE. THIS VIBRATION IS CONSTANT BETWEEN 65 MPH TO 78 MPH (HIGHWAY SPEEDS) AND IT GET WORST DURING LONGER PERIODS OF DRIVING. THESE FREQUENCIES OF VIBRATIONS ARE TRANSMITTED TO YOUR LOWER BACK CAUSING STRESS AND BACK PAIN. IN ADDITION THE INTERIOR PARTS OF THE CAR (DASH, PANELS, RADIO, CENTER CONSOLE, DVD, ETC.) ARE BECOMING LOOSE AND IT CAN BE FELT DURING DRIVING CAUSING A DISTRACTION TO THE PASSENGERS. MULTIPLE REPAIRS ATTEMPTS ARE BEING PERFORMED BY HONDA DEALERS AND THEY DECIDED TO TELL THE COSTUMERS THAT THIS IS PART OF THE CAR DESIGN SINCE THEY RE-DESIGNED THE CHASSIS AND SUSPENSION TO BE STIFFER FOR THE 2013 MODELS. MULTIPLE COMPLAINTS ARE BEING REPORTED BY DIFFERENT CUSTOMERS AROUND THE US BUT NOT REPAIR HAS BEEN PERFORMED AND WILL NOT BE PERFORMED. WE DO NO��T WANT TO WAIT UNTIL A TIRE/WHEEL BECOMES LOOSE AND KILL A FAMILY OR MULTIPLE FAMILIES ON THE HIGHWAYS BECAUSE OF AN UNSAFE CONDITION ON THESE VEHICLES. ALSO, POWER STEERING PROBLEMS AND BRAKE ISSUES (AFTER LONGER PERIODS OF DRIVING, 2+HRS) HAVE BEEN REPORTED WITHOUT BEING CORRECTED AFTER MULTIPLE ATTEMPTS. *TR

Date Complaint Filed: 02/10/2013

Component(s): POWER TRAIN

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 02/09/2013

NHTSA ID Number: 963700

Squish VIN: 5FNYF3H9XDB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WHILE SLOWLY BACKING OUT OF PARKING PLACE INTO THE STREET, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED OUT-OF-CONTROL TO VERY HIGH RATE. CAUGHT OFF GUARD, THE ENGINE RPM WAS NOT NOTED, BUT DRIVER QUICKLY DECIDED THAT THE ONLY SOLUTION WAS TO TURN OFF IGNITION. THERE WAS NO MAT ON PEDAL, AND DRIVER DOES NOT OPERATE BRAKE AND ACCELERATOR PEDALS WITH TWO FEET. ENGINE RE-STARTED AND FUNCTIONED NORMALLY. *TR

Date Complaint Filed: 02/10/2013

Component(s): ENGINE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 02/09/2013

NHTSA ID Number: 963701

Squish VIN: 5FNYF3H9XDB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WHILE SLOWLY BACKING OUT OF PARKING PLACE INTO THE STREET, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED OUT-OF-CONTROL TO VERY HIGH RATE. CAUGHT OFF GUARD, THE ENGINE RPM WAS NOT NOTED, BUT DRIVER QUICKLY DECIDED THAT THE ONLY SOLUTION WAS TO TURN OFF IGNITION. THERE WAS NO MAT ON PEDAL, AND DRIVER DOES NOT OPERATE BRAKE AND ACCELERATOR PEDALS WITH TWO FEET. ENGINE RE-STARTED AND FUNCTIONED NORMALLY. *TR

Date Complaint Filed: 02/23/2013

Component(s): ENGINE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 12/07/2012

NHTSA ID Number: 966039

Squish VIN: 5FNYF4H56DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I PURCHASED THIS VEHICLE (2013 HONDA PILOT EX-L) ON 11/26/12 AND ALMOST IMMEDIATELY BEGAN TO FEEL AN ANNOYING VIBRATION WHEN THE VEHICLE WAS IN ECO MODE. THIS VIBRATION CAN BE FELT IN THE STEERING WHEEL, CONSOLE. SEATS AND THROUGHOUT THE CABIN. IT IS MOST NOTICEABLE ON LEVEL STRETCHES OF ROADWAY WHEN APPLYING LIGHT PRESSURE ON THE FUEL PEDAL. THE VIBRATION OR "FLUTTER" DIMINISHES WHEN MORE PRESSURE IS APPLIED TO THE FUEL PEDAL. WHEN TAKEN IN TO THE DEALERSHIP I WAS TOLD THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. AFTER CONTACTING HONDA CUSTOMER CARE I WAS TOLD IT WOULD BE CHECKED INTO AND HAVE HEARD NOTHING FURTHER..... *TR

Date Complaint Filed: 02/23/2013

Component(s): POWER TRAIN

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 12/07/2012

NHTSA ID Number: 966040

Squish VIN: 5FNYF4H56DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I PURCHASED THIS VEHICLE (2013 HONDA PILOT EX-L) ON 11/26/12 AND ALMOST IMMEDIATELY BEGAN TO FEEL AN ANNOYING VIBRATION WHEN THE VEHICLE WAS IN ECO MODE. THIS VIBRATION CAN BE FELT IN THE STEERING WHEEL, CONSOLE. SEATS AND THROUGHOUT THE CABIN. IT IS MOST NOTICEABLE ON LEVEL STRETCHES OF ROADWAY WHEN APPLYING LIGHT PRESSURE ON THE FUEL PEDAL. THE VIBRATION OR "FLUTTER" DIMINISHES WHEN MORE PRESSURE IS APPLIED TO THE FUEL PEDAL. WHEN TAKEN IN TO THE DEALERSHIP I WAS TOLD THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. AFTER CONTACTING HONDA CUSTOMER CARE I WAS TOLD IT WOULD BE CHECKED INTO AND HAVE HEARD NOTHING FURTHER..... *TR

Date Complaint Filed: 03/14/2013

Component(s): UNKNOWN OR OTHER

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 03/08/2013

NHTSA ID Number: 969733

Squish VIN: 5FNYF4H5XDB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH TO 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED.. I ALSO GET THESE SMALL BUCKS AND SURGES , . OR A FEELING OF PULLING ME ALONG BUT FEELING LIKE I AM GOING TO FALL OUT OF MY SEAT AT THE SAME TIME..IN ECO. UNTIL THE SHUDDERING STOPS AND THEN IT FEELS SMOOTH AGAIN, FOR A MINUTE....AND THEN THE SHUDDERING BEGINS AGAIN.... MY TIRES ARE BALANCED AND I HAVE HAD AN ENGINE MOUNT NEUTRALIZING... THE HONDA PILOT HAS VCM... IT IS VERY UNCOMFORTABLE TO YOUR EARS THE VIBRATING...ON TOP OF YOUR PEACE OF MIND ON YOUR WAY HOME FROM A DAY AT WORK....LOOKING FORWARD TO RELAXING LISTENING TO THE RADIO TO EASE YOURSELF BEFORE YOU GET HOME TO YOUR FAMILY LIFE...WOW...NOT RELAXING AT ALL !!! SOMETHING IS DEFINITELY WRONG WITH MY VEHICLE.... *TR

Date Complaint Filed: 03/14/2013

Component(s): ENGINE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 03/08/2013

NHTSA ID Number: 969734

Squish VIN: 5FNYF4H5XDB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH TO 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED.. I ALSO GET THESE SMALL BUCKS AND SURGES , . OR A FEELING OF PULLING ME ALONG BUT FEELING LIKE I AM GOING TO FALL OUT OF MY SEAT AT THE SAME TIME..IN ECO. UNTIL THE SHUDDERING STOPS AND THEN IT FEELS SMOOTH AGAIN, FOR A MINUTE....AND THEN THE SHUDDERING BEGINS AGAIN.... MY TIRES ARE BALANCED AND I HAVE HAD AN ENGINE MOUNT NEUTRALIZING... THE HONDA PILOT HAS VCM... IT IS VERY UNCOMFORTABLE TO YOUR EARS THE VIBRATING...ON TOP OF YOUR PEACE OF MIND ON YOUR WAY HOME FROM A DAY AT WORK....LOOKING FORWARD TO RELAXING LISTENING TO THE RADIO TO EASE YOURSELF BEFORE YOU GET HOME TO YOUR FAMILY LIFE...WOW...NOT RELAXING AT ALL !!! SOMETHING IS DEFINITELY WRONG WITH MY VEHICLE.... *TR

Date Complaint Filed: 03/14/2013

Component(s): VEHICLE SPEED CONTROL

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 03/08/2013

NHTSA ID Number: 969735

Squish VIN: 5FNYF4H5XDB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH TO 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED.. I ALSO GET THESE SMALL BUCKS AND SURGES , . OR A FEELING OF PULLING ME ALONG BUT FEELING LIKE I AM GOING TO FALL OUT OF MY SEAT AT THE SAME TIME..IN ECO. UNTIL THE SHUDDERING STOPS AND THEN IT FEELS SMOOTH AGAIN, FOR A MINUTE....AND THEN THE SHUDDERING BEGINS AGAIN.... MY TIRES ARE BALANCED AND I HAVE HAD AN ENGINE MOUNT NEUTRALIZING... THE HONDA PILOT HAS VCM... IT IS VERY UNCOMFORTABLE TO YOUR EARS THE VIBRATING...ON TOP OF YOUR PEACE OF MIND ON YOUR WAY HOME FROM A DAY AT WORK....LOOKING FORWARD TO RELAXING LISTENING TO THE RADIO TO EASE YOURSELF BEFORE YOU GET HOME TO YOUR FAMILY LIFE...WOW...NOT RELAXING AT ALL !!! SOMETHING IS DEFINITELY WRONG WITH MY VEHICLE.... *TR

Date Complaint Filed: 03/14/2013

Component(s): SUSPENSION

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 02/20/2013

NHTSA ID Number: 969744

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

2013 HONDA PILOT BRAND NEW AS I WAS DRIVING HOME NOTICED A VIBRATION COMING FROM FRONT END. MORE PRONOUNCED AT HIGHER SPEEDS. NOTIFIED DEALER AND BROUGHT IN TOO CHECK OUT. DEALER STARTED THE DIAGNOSTICS PROCESS BY SITTING IN THE PASSENGER SEAT AND WE WENT FOR A RIDE. HONDA TECH ACKNOWLEDGE THE VIBRATIONS COMING FROM THE FRONT OF THE VEHICLE. STEERING WHEEL SHAKE, BANGS, SHUTTERING AND LOW PITCHED HUMMING NOISES. TECH AND DEALER DOCUMENT MY CONCERNS AND SAY " WE ARE AWARE OF THE PROBLEM YOU HAVE TO TAKE THIS UP WITH HONDA. " THERE IS NOTHING THEY CAN DO. CONTACTED HONDA AFTER A WEEK OF CALLING DAILY. WHICH HONDA'S RESPONSE IS "YES WE STARTING TO GET A LOT OF SIMILAR COMPLAINTS BUT NOT ENOUGH FOR TOO REACT. THIS IS NORMAL VEHICLE OPERATION. ". THAT IS UNACCEPTABLE, I CANNOT WAIT FOR SOMETHING TRAGIC TO HAPPEN BEFORE HONDA REACTS. *TR

Date Complaint Filed: 05/05/2013

Component(s): POWER TRAIN

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 04/15/2013

NHTSA ID Number: 978611

Squish VIN: 5FNYF4H96DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

THIS REPORT IS FOR A NEW, 2013 HONDA PILOT TOURING MODEL WITH LESS THAN 100 MILES ON THE ODOMETER AND HAS CONTINUED SINCE. AFTER THE CAR IS WARMED UP, AND WHEN THE ECO LIGHT ILLUMINATES, THERE IS A SHUDDER OR A LOW FREQUENCY, RUMBLING VIBRATION THROUGHOUT THE VEHICLE. THIS WAS FIRST NOTICED WHILE ON THE HIGHWAY WITH CRUISE CONTROL SET, BUT HAS SINCE BEEN OBSERVED AT MULTIPLE SPEEDS WITH OR WITHOUT CRUISE CONTROL. THE VIBRATION STARTS WHEN BACKING OFF THE ACCELERATOR AFTER REACHING A CONSTANT SPEED AND CONTINUES UNTIL THE ENGINE LOADS DOWN DUE TO A HILL OR FURTHER ACCELERATION. THIS ALSO COINCIDES WITH THE ECO LIGHT TURNING OFF. IT DOES NOT APPEAR TO BE RELATED TO A SHIFT POINT, BECAUSE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, THE VIBRATION STOPS AND THE ENGINE RPMS STAY CONSTANT. THE LEVEL OF VIBRATION IS NOT AS INTENSE AS THAT OF RIDING OVER RUMBLE-STRIPS, BUT THE FREQUENCY IS SIMILAR. THE LEVEL OF VIBRATION APPEARS WORSE AT HIGHER ENGINE RPMS. *TR

Date Complaint Filed: 05/05/2013

Component(s): ENGINE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 04/15/2013

NHTSA ID Number: 978612

Squish VIN: 5FNYF4H96DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

THIS REPORT IS FOR A NEW, 2013 HONDA PILOT TOURING MODEL WITH LESS THAN 100 MILES ON THE ODOMETER AND HAS CONTINUED SINCE. AFTER THE CAR IS WARMED UP, AND WHEN THE ECO LIGHT ILLUMINATES, THERE IS A SHUDDER OR A LOW FREQUENCY, RUMBLING VIBRATION THROUGHOUT THE VEHICLE. THIS WAS FIRST NOTICED WHILE ON THE HIGHWAY WITH CRUISE CONTROL SET, BUT HAS SINCE BEEN OBSERVED AT MULTIPLE SPEEDS WITH OR WITHOUT CRUISE CONTROL. THE VIBRATION STARTS WHEN BACKING OFF THE ACCELERATOR AFTER REACHING A CONSTANT SPEED AND CONTINUES UNTIL THE ENGINE LOADS DOWN DUE TO A HILL OR FURTHER ACCELERATION. THIS ALSO COINCIDES WITH THE ECO LIGHT TURNING OFF. IT DOES NOT APPEAR TO BE RELATED TO A SHIFT POINT, BECAUSE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, THE VIBRATION STOPS AND THE ENGINE RPMS STAY CONSTANT. THE LEVEL OF VIBRATION IS NOT AS INTENSE AS THAT OF RIDING OVER RUMBLE-STRIPS, BUT THE FREQUENCY IS SIMILAR. THE LEVEL OF VIBRATION APPEARS WORSE AT HIGHER ENGINE RPMS. *TR

Date Complaint Filed: 05/07/2013

Component(s): STRUCTURE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 05/03/2013

NHTSA ID Number: 978944

Squish VIN: 5FNYF4H94DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WE NOTICED WATER LEAKING FROM THE TOP OF THE WINDSHIELD INTO THE INTERIOR OF THE CAR. EITHER THE SEAM OF THE GASKET ON THE EXTERIOR OF THE WINDSHIELD OR THE INSTALLATION OF THE WINDSHIELD IS DEFECTIVE SINCE IT WAS LEAKING DURING A RAIN STORM. *TR

Date Complaint Filed: 05/31/2013

Component(s): SERVICE BRAKES

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 05/23/2013

NHTSA ID Number: 984233

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

PURCHASED NEW 2013 HONDA PILOT APPROXIMATELY 5/15/13. NOTICED OVER NEXT WEEK THAT BRAKE PEDAL HAS EXCESSIVE TRAVEL- REQUIRES PEDAL TO BE PUSHED MUCH FARTHER DOWN THAN SHOULD BE EXPECTED BEFORE THE BRAKES BEGIN TO ENGAGE, RESULTING IN LONGER STOPPING TIME/LENGTH. TOOK IN FOR SERVICE AT DEALERSHIP ON 5/28/13. DEALERSHIP RETURNED ON 5/30/13 STATING THEY WERE UNABLE TO FIND A PROBLEM. VEHICLE HAS NOT BEEN REPAIRED. CALLED ANOTHER DEALERSHIP- SERVICE PERSON STATED THAT THIS IS A KNOWN COMPLAINT FOR RECENT HONDA PILOTS, CAUSED BY BRAKE BOOSTER, AND IS NEITHER ADJUSTABLE NOR FIXABLE. VEHICLE ODOMETER CURRENTLY 600 MILES. *TR

Date Complaint Filed: 06/19/2013

Component(s): ENGINE AND ENGINE COOLING

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 06/03/2013

NHTSA ID Number: 988754

Squish VIN: 5FNYF4H90DB

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SEVERE VIBRATION WHEN ECO DRIVE ENGAGES. *SMD THE DEALER INFORMED THE CONSUMER THERE WAS NO FIX FOR THE PROBLEM, AS IT WAS A NORMAL CHARACTERISTIC.

Date Complaint Filed: 06/22/2013

Component(s): POWER TRAIN

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 06/20/2013

NHTSA ID Number: 989517

Squish VIN: 5FNYF4H55DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WHEN THE ECO TURNS ON START TO VIBRATE THE WHOLE CAR. THE CAR VIBRATES AND RATTLE NOISE COMES IN THE ENGINE COMPARTMENT. VERY DISTURBING OFR A NEW CAR BUT THEY SAY IS HOW THE ECO WORKS, CONCERNED CAN CAUSE ENGINE DAMAGE DUE TO VIBRATION. *TR

Date Complaint Filed: 06/22/2013

Component(s): ENGINE AND ENGINE COOLING

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 06/20/2013

NHTSA ID Number: 989518

Squish VIN: 5FNYF4H55DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WHEN THE ECO TURNS ON START TO VIBRATE THE WHOLE CAR. THE CAR VIBRATES AND RATTLE NOISE COMES IN THE ENGINE COMPARTMENT. VERY DISTURBING OFR A NEW CAR BUT THEY SAY IS HOW THE ECO WORKS, CONCERNED CAN CAUSE ENGINE DAMAGE DUE TO VIBRATION. *TR

Date Complaint Filed: 06/25/2013

Component(s): ENGINE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 06/04/2013

NHTSA ID Number: 990264

Squish VIN: 5FNYF4H98DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

TL* THE CONTACT OWNS A 2013 HONDA PILOT TOURING. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT 65 MPH, THE VEHICLE STALLED. THE CHECK VEHICLE STABILITY ASSIST WARNING LIGHT WAS ILLUMINATED AND AFTER THE FAILURE OCCURRED, THE CHECK EMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE ENGINE HAD SEIZED AND INSTALLED A NEW ENGINE, BEFORE EVEN OPENING THE HOOD. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,700. THE CURRENT MILEAGE WAS 6,000. UPDATED 08/06/13*LJ UPDATED 08/5/2013 *JS

Date Complaint Filed: 07/08/2013

Component(s): POWER TRAIN

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 06/19/2013

NHTSA ID Number: 993378

Squish VIN: WMWZN3C55BT

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I PURCHASED A NEW 2013 HONDA PILOT EX-L ON JUNE 15. I NOTICED ON MY FIRST TRIP ON THE INTERSTATE THAT THE CAR HESITATES WHEN DRIVING IN ECO MODE. THIS IS VERY ANNOYING AS IT FEELS LIKE THE ENGINE ISN'T GETTING ENOUGH GAS. HAD IT CHECKED OUT AT THE DEALERSHIP AND WAS TOLD OTHERS HAD COMPLAINED TOO, BUT THIS WAS A NORMAL FUNCTION, NOTHING COULD BE DONE. I FEEL LIKE I'M JERKING DOWN THE ROAD. I TRADED A HONDA ODYSSEY, WHICH ALSO HAD ECO DRIVE, AND I NEVER HAD THESE ISSUES WITH THE VAN. I HATE TO DRIVE THIS CAR! *TR

Date Complaint Filed: 07/08/2013

Component(s): ENGINE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 06/19/2013

NHTSA ID Number: 993379

Squish VIN: WMWZN3C55BT

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I PURCHASED A NEW 2013 HONDA PILOT EX-L ON JUNE 15. I NOTICED ON MY FIRST TRIP ON THE INTERSTATE THAT THE CAR HESITATES WHEN DRIVING IN ECO MODE. THIS IS VERY ANNOYING AS IT FEELS LIKE THE ENGINE ISN'T GETTING ENOUGH GAS. HAD IT CHECKED OUT AT THE DEALERSHIP AND WAS TOLD OTHERS HAD COMPLAINED TOO, BUT THIS WAS A NORMAL FUNCTION, NOTHING COULD BE DONE. I FEEL LIKE I'M JERKING DOWN THE ROAD. I TRADED A HONDA ODYSSEY, WHICH ALSO HAD ECO DRIVE, AND I NEVER HAD THESE ISSUES WITH THE VAN. I HATE TO DRIVE THIS CAR! *TR

Date Complaint Filed: 07/15/2013

Component(s): SERVICE BRAKES

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 05/13/2013

NHTSA ID Number: 995337

Squish VIN: 5FNYF3H74DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

BRAKE PEDAL WAS SPONGY AND SEEMED TO GO DOWN TOO FAR. WHILE STOPPED WITH THE BRAKE PEDAL PRESSED AND MAINTAINING A CONSTANT PRESSURE ON THE PEDAL IT WOULD SLOWLY GO ALL THE WAY TO THE FLOOR. DEALER CHECKED IT OUT AND SAID MASTER CYLINDER WAS DEFECTIVE AND REPLACED SAME. APPROXIMATELY 4 WEEKS LATER WHILE DRIVING AT APPROXIMATELY 65 MPH A LOUD ROARING SOUND WAS NOTICED AND THEN A VERY NOTICEABLE VIBRATION BEGAN. PULLED OVER AND CHECKED TIRES AND NOTICED A SMELL THAT WAS ALMOST LIKE SOMETHING BURNING. THE HONDA DEALER WAS CLOSE BY SO I DROVE IT TO THE DEALER AND LEFT IT THERE AGAIN. AFTER CHECKING THE VEHICLE, THEY DECIDED THE PROBLEM WAS CAUSED BY CALIPER SLIDE PINS NOT RELEASING. THE MASTER CYLINDER WAS ADJUSTED ALONG WITH THE BRAKE PEDAL HEIGHT AND FREE PLAY. IT IS NOW 1 WEEK SINCE THAT WORK WAS PERFORMED AND ONCE AGAIN THE BRAKE PEDAL GOES TO THE FLOOR WITH CONSTANT PRESSURE APPLIED WHILE STOPPED AT A TRAFFIC LIGHT. *TR

Date Complaint Filed: 07/19/2013

Component(s): STRUCTURE:BODY

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 07/11/2013

NHTSA ID Number: 996505

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I NOTICED WATER SITTING IN THE AREA WHERE THE PULL FOR THE GAS TANK. AT FIRST I THOUGHT IT WAS RELATED TO BRINGING A WET UMBRELLA INTO THE CAR. A FEW DAYS LATER I GOT MY CAR WASHED AND THE CAR WASH PERSON POINTED OUT WATER IN THE SAME SPOT. A FEW DAYS LATER WE GOT RAIN AND AGAIN WATER IN THE SAME AREA. AT THAT POINT WE WENT IN TO THE DEALERSHIP. THEY SAID IT WAS A BAD SEAL. TURNS OUT WHEN THEY WENT TO REPLACE THE SEAL THEY BROKE THE WINDSHIELD. THEY NOW HAVE TO ORDER A NEW WINDSHIELD WHICH MEANS THAT I WILL NOT HAVE MY NEW CAR FOR 9 OF THE 30 DAYS WE HAVE OWNED IT (ASSUMING WE GET IT BACK IN TIME). *TR

Date Complaint Filed: 07/28/2013

Component(s): LATCHES/LOCKS/LINKAGES

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 07/28/2013

NHTSA ID Number: 998645

Squish VIN: 5FNYF39H7DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

DOORS CONTINUE TO LOCK AUTOMATICALLY WHEN THE KEYS ARE INSIDE THE VEHICLE. IF YOU OPEN A DOOR AND SET YOUR PURSE INSIDE, AND SHUT THAT DOOR TO OPEN ANOTHER...IE PUTTING CHILD IN CAR SEAT, OR LOADING EQUIPMENT IN BACK. CAR LOCKS AUTOMATICALLY. CHILDREN OR PETS COULD BE ENDANGERED BY THIS. PEOPLE COULD BE LEFT IN DARK PARKING LOT WITHOUT PHONE, OR IN DANGEROUS SITUATION BECAUSE OF THIS. IT IS A PROBLEM THAT NEEDS TO BE FIXED. *TR

Date Complaint Filed: 07/28/2013

Component(s): ELECTRICAL SYSTEM

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 07/28/2013

NHTSA ID Number: 998646

Squish VIN: 5FNYF39H7DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

DOORS CONTINUE TO LOCK AUTOMATICALLY WHEN THE KEYS ARE INSIDE THE VEHICLE. IF YOU OPEN A DOOR AND SET YOUR PURSE INSIDE, AND SHUT THAT DOOR TO OPEN ANOTHER...IE PUTTING CHILD IN CAR SEAT, OR LOADING EQUIPMENT IN BACK. CAR LOCKS AUTOMATICALLY. CHILDREN OR PETS COULD BE ENDANGERED BY THIS. PEOPLE COULD BE LEFT IN DARK PARKING LOT WITHOUT PHONE, OR IN DANGEROUS SITUATION BECAUSE OF THIS. IT IS A PROBLEM THAT NEEDS TO BE FIXED. *TR

Date Complaint Filed: 10/11/2013

Component(s): SERVICE BRAKES

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 10/01/2013

NHTSA ID Number: 1016296

Squish VIN: 5FNYF3H53DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

UPON APPLYING THE BRAKE IN AN AVOIDANCE SITUATION, I NOTICED THE SPONGY FEEL TO THE BRAKES. WHAT CONCERNS ME MORE, IS THAT DURING THE PROCESS OF THE EVENT, THE BRAKE PEDAL SETTLES DOWN TO BELOW THE HEIGHT OF THE ACCELERATOR AND IF YOUR FOOT ISN'T SQUARE ON THE BRAKE PEDAL, YOU WIND UP HITTING THE GAS WHILE TRYING TO STOP THE VEHICLE.. I NEED TO TALK WITH SOMEONE. THIS IS MOST CERTAINLY A DEFECT IN DESIGN. *TR

Date Complaint Filed: 10/11/2013

Component(s): STRUCTURE

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 10/01/2013

NHTSA ID Number: 1016297

Squish VIN: 5FNYF3H53DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

UPON APPLYING THE BRAKE IN AN AVOIDANCE SITUATION, I NOTICED THE SPONGY FEEL TO THE BRAKES. WHAT CONCERNS ME MORE, IS THAT DURING THE PROCESS OF THE EVENT, THE BRAKE PEDAL SETTLES DOWN TO BELOW THE HEIGHT OF THE ACCELERATOR AND IF YOUR FOOT ISN'T SQUARE ON THE BRAKE PEDAL, YOU WIND UP HITTING THE GAS WHILE TRYING TO STOP THE VEHICLE.. I NEED TO TALK WITH SOMEONE. THIS IS MOST CERTAINLY A DEFECT IN DESIGN. *TR

Date Complaint Filed: 10/11/2013

Component(s): VEHICLE SPEED CONTROL

Manufacturer: Honda (American Honda Motor Co.)

Date Of Incident: 10/01/2013

NHTSA ID Number: 1016298

Squish VIN: 5FNYF3H53DB

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

UPON APPLYING THE BRAKE IN AN AVOIDANCE SITUATION, I NOTICED THE SPONGY FEEL TO THE BRAKES. WHAT CONCERNS ME MORE, IS THAT DURING THE PROCESS OF THE EVENT, THE BRAKE PEDAL SETTLES DOWN TO BELOW THE HEIGHT OF THE ACCELERATOR AND IF YOUR FOOT ISN'T SQUARE ON THE BRAKE PEDAL, YOU WIND UP HITTING THE GAS WHILE TRYING TO STOP THE VEHICLE.. I NEED TO TALK WITH SOMEONE. THIS IS MOST CERTAINLY A DEFECT IN DESIGN. *TR

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