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SUBARU LEGACY 2011

Legacy

Introduced 2 decades ago, the Subaru Legacy may be the company's longest-running nameplate within the U . s . States. Because of its all-wheel drive, the Legacy has frequently been selected by customers like a winter-beating alternative within the midsize sedan or wagon segment. It is also been highly regarded as by Edmunds.com editors.


Date Complaint Filed: 09/12/2010

Component(s): STEERING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 08/09/2010

NHTSA ID Number: 815983

Squish VIN: 4S3BMCC63B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

2011 SUBARU LEGACY 2.5I CVT PREMIUM MODEL : AT HIGHWAY CRUISING SPEEDS OF 60+ MPH, THE VEHICLE FEELS "WOBBLY". THE CAR FEELS AS THOUGH IT IS GETTING SWAYED FROM SIDE TO SIDE, EVEN IN GOOD ROAD CONDITIONS. THIS FEELING IS VERY UNSAFE. IT CAUSES A FEELING OF LOSS OF CONTROL ON THE VEHICLE. THIS HAPPENS EVEN THOUGH THE WEATHER CONDITIONS ARE NORMAL (NO EXCESSIVE WINDS OR CROSS WINDS). THIS SEEMS NOTICEABLE TO THE PASSENGERS AS WELL. THE SWAYING HAPPENS IN RIGHT AS WELL AS LEFT DIRECTIONS. NO AMOUNT OF STEERING WHEEL CONTROL SEEMS TO COUNTER THIS. TIRE PRESSURES ARE ACCURATE TO SPECIFICATIONS AND THE CAR IS BRAND NEW. *TR

Date Complaint Filed: 09/12/2010

Component(s): SUSPENSION

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 08/09/2010

NHTSA ID Number: 815985

Squish VIN: 4S3BMCC63B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

2011 SUBARU LEGACY 2.5I CVT PREMIUM MODEL : AT HIGHWAY CRUISING SPEEDS OF 60+ MPH, THE VEHICLE FEELS "WOBBLY". THE CAR FEELS AS THOUGH IT IS GETTING SWAYED FROM SIDE TO SIDE, EVEN IN GOOD ROAD CONDITIONS. THIS FEELING IS VERY UNSAFE. IT CAUSES A FEELING OF LOSS OF CONTROL ON THE VEHICLE. THIS HAPPENS EVEN THOUGH THE WEATHER CONDITIONS ARE NORMAL (NO EXCESSIVE WINDS OR CROSS WINDS). THIS SEEMS NOTICEABLE TO THE PASSENGERS AS WELL. THE SWAYING HAPPENS IN RIGHT AS WELL AS LEFT DIRECTIONS. NO AMOUNT OF STEERING WHEEL CONTROL SEEMS TO COUNTER THIS. TIRE PRESSURES ARE ACCURATE TO SPECIFICATIONS AND THE CAR IS BRAND NEW. *TR

Date Complaint Filed: 10/07/2010

Component(s): STEERING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 10/01/2010

NHTSA ID Number: 821223

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

SEVERE STEERING WHEEL/FRONT END SHIMMY ABOUT 60+ MPH WITH NORMAL DRIVING. PRETTY MUCH A CONSTANT OSCILLATION AT ROAD SPEED. ROAD FORCE BALANCING OF NO HELP, NOR DO NEW TIRES HAVE ANY EFFECT. FOR GOODNESS SAKE, NHTSA, PLEASE START A FORMAL INVESTIGATION OF THIS SIGNIFICANT AND PREVALENT PROBLEM...PLEASE. *TR

Date Complaint Filed: 10/07/2010

Component(s): SUSPENSION:FRONT

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 10/01/2010

NHTSA ID Number: 821224

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

SEVERE STEERING WHEEL/FRONT END SHIMMY ABOUT 60+ MPH WITH NORMAL DRIVING. PRETTY MUCH A CONSTANT OSCILLATION AT ROAD SPEED. ROAD FORCE BALANCING OF NO HELP, NOR DO NEW TIRES HAVE ANY EFFECT. FOR GOODNESS SAKE, NHTSA, PLEASE START A FORMAL INVESTIGATION OF THIS SIGNIFICANT AND PREVALENT PROBLEM...PLEASE. *TR

Date Complaint Filed: 12/13/2010

Component(s): ELECTRICAL SYSTEM

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 09/28/2010

NHTSA ID Number: 832535

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

TL*THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY CONDITIONS, SHE NOTICED THE CHECK ENGINE AND ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE BATTERY, THE STARTER, THE CABLE AND THE ECM. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS UNAVAILABLE.

Date Complaint Filed: 12/24/2010

Component(s): ENGINE AND ENGINE COOLING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 11/20/2010

NHTSA ID Number: 834770

Squish VIN: 4S3BMBC68B3

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

I STARTED VEHICLE IN DRIVEWAY AS USUAL. PUT VEHICLE IN REVERSE, SLOWLY LETTING FOOT OFF BRAKE, ENGINE BEGAN TO SPUTTER AND SOUNDED LIKE IT WAS ABOUT TO STALL. BRAKED AND PUT IN PARK TO LET ENGINE WARM FOR A FEW MORE MINUTES. I PROCEEDED TO DRIVE WITHOUT INCIDENT.

Date Complaint Filed: 01/11/2011

Component(s): ENGINE AND ENGINE COOLING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 12/01/2010

NHTSA ID Number: 838171

Squish VIN: 4S3BMDG6XB2

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DRUMMING NOISE THAT APPEARS TO BE COMING FROM THE REAR-END OF THE VEHICLE, CAN BE HEARD AND VIBRATIONS FELT INSIDE THE VEHICLE, WHEN THE ENGINE IS ON AND THE VEHICLE IS AT REST OR MOVING. SUBARU OF AMERICA FACTORY AND DEALERSHIP SERVICE TECHNICIANS ARE NOT CERTAIN THAT THE ISSUE IS THE FUEL PUMP, BUT SOA FACTORY HAS INSTRUCTED THE DEALERSHIP TO REPLACE IT. *TR

Date Complaint Filed: 01/23/2011

Component(s): POWER TRAIN

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 01/19/2011

NHTSA ID Number: 840220

Squish VIN: 4S3BMDL68B2

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

ENGINE SPEED SURGES OCCASIONALLY ( 4 EPISODES IN 6 MONTHS) WHEN MOVING VERY SLOWLY (PARKING) AND WHEEL IS BEING TURNED. HARD BRAKING STOPS CAR AND ENGINE SPEED RETURNS TO NORMAL. *LN

Date Complaint Filed: 02/05/2011

Component(s): SUSPENSION

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 12/23/2010

NHTSA ID Number: 842540

Squish VIN: 4S3BMDK61B2

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

AT HIGHWAY CRUISING SPEEDS OF 60-75MPH THERE IS A VIBRATION/SHAKE THAT IS FELT THROUGH THE STEERING WHEEL. WHEN TRAVELING LONG DISTANCES THIS VIBRATION CAUSES DISCOMFORT TO HANDS/ARMS. DECREASED TIRE PRESSURE, ROAD FORCE BALANCE, AND STEERING WHEEL REPLACEMENT (SOA TSB) DID NOT FIX. NEXT STEP IS TO REPLACE TIRES. THESE ARE "BANDAIDS" TO THE PROBLEM. PLEASE FORCE A REAL SOLUTION.

Date Complaint Filed: 02/05/2011

Component(s): UNKNOWN OR OTHER

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 12/23/2010

NHTSA ID Number: 842541

Squish VIN: 4S3BMDK61B2

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

AT HIGHWAY CRUISING SPEEDS OF 60-75MPH THERE IS A VIBRATION/SHAKE THAT IS FELT THROUGH THE STEERING WHEEL. WHEN TRAVELING LONG DISTANCES THIS VIBRATION CAUSES DISCOMFORT TO HANDS/ARMS. DECREASED TIRE PRESSURE, ROAD FORCE BALANCE, AND STEERING WHEEL REPLACEMENT (SOA TSB) DID NOT FIX. NEXT STEP IS TO REPLACE TIRES. THESE ARE "BANDAIDS" TO THE PROBLEM. PLEASE FORCE A REAL SOLUTION.

Date Complaint Filed: 02/05/2011

Component(s): STEERING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 12/23/2010

NHTSA ID Number: 842542

Squish VIN: 4S3BMDK61B2

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

AT HIGHWAY CRUISING SPEEDS OF 60-75MPH THERE IS A VIBRATION/SHAKE THAT IS FELT THROUGH THE STEERING WHEEL. WHEN TRAVELING LONG DISTANCES THIS VIBRATION CAUSES DISCOMFORT TO HANDS/ARMS. DECREASED TIRE PRESSURE, ROAD FORCE BALANCE, AND STEERING WHEEL REPLACEMENT (SOA TSB) DID NOT FIX. NEXT STEP IS TO REPLACE TIRES. THESE ARE "BANDAIDS" TO THE PROBLEM. PLEASE FORCE A REAL SOLUTION.

Date Complaint Filed: 02/11/2011

Component(s): STRUCTURE:BODY

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 12/01/2010

NHTSA ID Number: 843766

Squish VIN: 4S3BMCK62B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DRIVING THROUGH THE SALTY STATE OF UT. MY REAR WINDOWS ON MY SUBARU LEGACY HAVE SALT BUILDING UP ON THE INSIDE OF THE DOOR. GOING TO THE CAR WASH DOESN'T HELP, IT JUST GROWS RIGHT BACK. I'M WORRIED THAT THE SALT COULD BE CAUSING INTERNAL DAMAGE TO DOOR, WHICH COULD LEAD TO FAILURE. *TR

Date Complaint Filed: 04/17/2011

Component(s): POWER TRAIN

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 04/17/2011

NHTSA ID Number: 853952

Squish VIN: 4S3BMCC64B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

2011 SUBARU LEGACY 2.5I CVT PREMIUM MODEL : AT HIGHWAY CRUISING SPEEDS OF 60+ MPH, THE VEHICLE FEELS "WOBBLY". THE CAR FEELS AS THOUGH IT IS GETTING SWAYED FROM SIDE TO SIDE, EVEN ON GOOD ROAD IN GOOD CONDITIONS. I THINK IT HAS TO DO WITH THE AWD SYSTEM. I SLOW DOWN AT TIMES WHEN I SENSE THIS AS IT MAKES ME FEEL VERY UNSAFE. IT CAUSES A FEELING OF LOSS OF CONTROL OF THE VEHICLE. THIS HAPPENS DURING NORMAL WEATHER CONDITIONS (NO EXCESSIVE WINDS OR CROSS WIND LOADING). THIS IS NOTICEABLE TO THE PASSENGERS AS WELL. THE SWAYING OR PITCHING HAPPENS IN RIGHT AS WELL AS LEFT DIRECTIONS. NO AMOUNT OF STEERING WHEEL CONTROL SEEMS TO COUNTER THIS. TIRE PRESSURES ARE ACCURATE TO SPECIFICATIONS AND THE CAR IS BRAND NEW TO ME FEB 5, 2011 AND HAS ABOUT 700 MILES. *TR

Date Complaint Filed: 07/12/2011

Component(s): ELECTRICAL SYSTEM

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/12/2011

NHTSA ID Number: 868448

Squish VIN: 4S3BMDK69B2

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

RADIO CONTROLS ON LEFT SIDE OF STEERING WHEEL STOP FUNCTIONING INTERMITTENTLY. HAS HAPPENED ON 2 OCCASIONS IN THE 2 1/2 MONTHS I HAVE OWNED THE VEHICLE. THE SYMPTOMS ARE SIMILAR TO THOSE REPORTED WITH THE STEERING COLUMN ELECTRICAL ROLL CONNECTION RECALL (SUBARU RECALL WVR-28), HOWEVER, THAT RECALL WAS FOR 2010 MY VEHICLES AND I HAVE A 2011 MY VEHICLE. *TT

Date Complaint Filed: 07/18/2011

Component(s): STEERING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/07/2011

NHTSA ID Number: 869699

Squish VIN: 4S3BMBG69B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DASH TROUBLE LIGHTS FLASHING CONSTANTLY ON AND OFF CHECK ENGINE, BRAKE FAILURE, ALL WHEEL DRIVE FAILURE, CRUISE CONTROL FAILURE, TEMPERATURE LIGHT, OIL WARNING LIGHT, ENGINE NOT ENGAGING WHEN GAS PEDAL DEPRESSED. CAR WOBBLES SIDE TO SIDE AT SPEEDS GREATER THAN 60 MPH, STEERING WHEEL EXCESSIVE VIBRATION. CURRENTLY IN REPAIR FOR OVER ONE WEEK. APPEARS DEALERSHIP CAN NOT CORRECT. WHEN ORIGINALLY REPORTED TO SERVICE ADVISOR HE STATED TO BRING IN THE CAR IN ONE WEEK. TOOK CAR IN IMMEDIATELY PER OWNERS MANUAL AND HE THEN STATED HE COULD NOT RELEASE CAR BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. THIS IS A NEW VEHICLE WITH 1500 MILES. *KB

Date Complaint Filed: 07/18/2011

Component(s): ELECTRICAL SYSTEM: INSTRUMENT PANEL

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/07/2011

NHTSA ID Number: 869700

Squish VIN: 4S3BMBG69B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DASH TROUBLE LIGHTS FLASHING CONSTANTLY ON AND OFF CHECK ENGINE, BRAKE FAILURE, ALL WHEEL DRIVE FAILURE, CRUISE CONTROL FAILURE, TEMPERATURE LIGHT, OIL WARNING LIGHT, ENGINE NOT ENGAGING WHEN GAS PEDAL DEPRESSED. CAR WOBBLES SIDE TO SIDE AT SPEEDS GREATER THAN 60 MPH, STEERING WHEEL EXCESSIVE VIBRATION. CURRENTLY IN REPAIR FOR OVER ONE WEEK. APPEARS DEALERSHIP CAN NOT CORRECT. WHEN ORIGINALLY REPORTED TO SERVICE ADVISOR HE STATED TO BRING IN THE CAR IN ONE WEEK. TOOK CAR IN IMMEDIATELY PER OWNERS MANUAL AND HE THEN STATED HE COULD NOT RELEASE CAR BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. THIS IS A NEW VEHICLE WITH 1500 MILES. *KB

Date Complaint Filed: 07/18/2011

Component(s): ENGINE AND ENGINE COOLING:ENGINE

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/07/2011

NHTSA ID Number: 869701

Squish VIN: 4S3BMBG69B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DASH TROUBLE LIGHTS FLASHING CONSTANTLY ON AND OFF CHECK ENGINE, BRAKE FAILURE, ALL WHEEL DRIVE FAILURE, CRUISE CONTROL FAILURE, TEMPERATURE LIGHT, OIL WARNING LIGHT, ENGINE NOT ENGAGING WHEN GAS PEDAL DEPRESSED. CAR WOBBLES SIDE TO SIDE AT SPEEDS GREATER THAN 60 MPH, STEERING WHEEL EXCESSIVE VIBRATION. CURRENTLY IN REPAIR FOR OVER ONE WEEK. APPEARS DEALERSHIP CAN NOT CORRECT. WHEN ORIGINALLY REPORTED TO SERVICE ADVISOR HE STATED TO BRING IN THE CAR IN ONE WEEK. TOOK CAR IN IMMEDIATELY PER OWNERS MANUAL AND HE THEN STATED HE COULD NOT RELEASE CAR BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. THIS IS A NEW VEHICLE WITH 1500 MILES. *KB

Date Complaint Filed: 07/18/2011

Component(s): UNKNOWN OR OTHER

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/07/2011

NHTSA ID Number: 869702

Squish VIN: 4S3BMBG69B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DASH TROUBLE LIGHTS FLASHING CONSTANTLY ON AND OFF CHECK ENGINE, BRAKE FAILURE, ALL WHEEL DRIVE FAILURE, CRUISE CONTROL FAILURE, TEMPERATURE LIGHT, OIL WARNING LIGHT, ENGINE NOT ENGAGING WHEN GAS PEDAL DEPRESSED. CAR WOBBLES SIDE TO SIDE AT SPEEDS GREATER THAN 60 MPH, STEERING WHEEL EXCESSIVE VIBRATION. CURRENTLY IN REPAIR FOR OVER ONE WEEK. APPEARS DEALERSHIP CAN NOT CORRECT. WHEN ORIGINALLY REPORTED TO SERVICE ADVISOR HE STATED TO BRING IN THE CAR IN ONE WEEK. TOOK CAR IN IMMEDIATELY PER OWNERS MANUAL AND HE THEN STATED HE COULD NOT RELEASE CAR BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. THIS IS A NEW VEHICLE WITH 1500 MILES. *KB

Date Complaint Filed: 07/18/2011

Component(s): SUSPENSION:FRONT

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/07/2011

NHTSA ID Number: 869703

Squish VIN: 4S3BMBG69B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

DASH TROUBLE LIGHTS FLASHING CONSTANTLY ON AND OFF CHECK ENGINE, BRAKE FAILURE, ALL WHEEL DRIVE FAILURE, CRUISE CONTROL FAILURE, TEMPERATURE LIGHT, OIL WARNING LIGHT, ENGINE NOT ENGAGING WHEN GAS PEDAL DEPRESSED. CAR WOBBLES SIDE TO SIDE AT SPEEDS GREATER THAN 60 MPH, STEERING WHEEL EXCESSIVE VIBRATION. CURRENTLY IN REPAIR FOR OVER ONE WEEK. APPEARS DEALERSHIP CAN NOT CORRECT. WHEN ORIGINALLY REPORTED TO SERVICE ADVISOR HE STATED TO BRING IN THE CAR IN ONE WEEK. TOOK CAR IN IMMEDIATELY PER OWNERS MANUAL AND HE THEN STATED HE COULD NOT RELEASE CAR BACK TO ME BECAUSE IT WAS UNSAFE TO DRIVE. THIS IS A NEW VEHICLE WITH 1500 MILES. *KB

Date Complaint Filed: 07/25/2011

Component(s): VEHICLE SPEED CONTROL

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 07/24/2011

NHTSA ID Number: 871382

Squish VIN: -

Crash: Yes

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THE VEHICLE WAS IN PARK WHEN IT ACCELERATED IN REVERSE THROUGH A YARD CRASHING INTO A RETAINING WALL. THE CONTACT WAS ABLE TO TURN THE VEHICLE AFTER IT CRASHED INTO THE RETAINING WALL. THE VEHICLE WAS TAKEN TO THE CONTACTS RESIDENCE BUT HAD NOT BEEN INSPECTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 150.

Date Complaint Filed: 08/30/2011

Component(s): POWER TRAIN:DRIVELINE

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 08/22/2011

NHTSA ID Number: 878640

Squish VIN: 4S3BMFL67B1

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

VEHICLE HAS VIBRATION IN STEERING WHEEL AND CLUTCH AND BRAKE PEDAL AT ALL SPEEDS. *TR

Date Complaint Filed: 09/20/2011

Component(s): EXTERIOR LIGHTING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 09/15/2011

NHTSA ID Number: 882754

Squish VIN: 4S3BMBB68B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

HEADLIGHT LOW BEAMS VERY SHORT VIEWING DISTANCE. CAN'T SEE ROAD FAR ENOUGH AHEAD TO STOP FOR DEBRIS. *TR

Date Complaint Filed: 11/16/2011

Component(s): TIRES

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 10/27/2011

NHTSA ID Number: 892531

Squish VIN: 4S3BMBJ63B3

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WHILE DRIVING ON A RURAL PAVED ROAD OUR CAR COULD NOT AVOID A POTHOLE DUE TO ONCOMING TRAFFIC. THE IMPACT OF THE POTHOLE WAS SEVERE, THE CAR ALMOST WRECKED. THE POTHOLE WAS NOT HUGE AND THE CAR WAS ONLY GOING 35 TO 40 MPH. AFTER PULLING TO THE SIDE OF THE ROAD TO DETERMINE DAMAGE, IT WAS DECIDED THERE WAS NONE AND WE CONTINUED WITH THE SHORT TRIP, AND THEN BACK HOME. THE FOLLOWING DAY WHILE DRIVING ON THE INTERSTATE, WE DISCOVERED THERE WAS A SEVERE SHIMMY IN THE DRIVE TRAIN. AFTER THE WEEKEND, WE TOOK THE CAR TO THE DEALER. ONCE INSPECTED, IT WAS DETERMINED THE CAR HAD TWO BENT RIMS ON THE SAME SIDE AS THE POTHOLE. I WAS TOLD THIS WAS THE NATURE OF LOW PROFILE TIRES. I REQUESTED A MEETING WITH A REPRESENTATIVE OF SUBARU. TWO WEEKS LATER, I HAD THAT MEETING. IN THE MEAN TIME, I TOOK THE CAR TO TWO DIFFERENT REPUTABLE TIRE SHOPS. BOTH OF WHICH HAVE TOLD ME THIS WILL ALWAYS BE AN ISSUE WITH LOW PROFILE TIRES AND PARTICULARLY THIS LEGACY AND THESE RIMS. EACH OF THE TWO SHOPS HAVE HAD NUMEROUS CUSTOMERS WHO HAVE HAD SIMILAR ISSUE, RELATED TO HAVING LOW PROFILE TIRES. AS IT HAS BEEN EXPLAINED TO ME, THERE IS NOT ENOUGH RUBBER BETWEEN THE RIM AND THE ROAD TO PREVENT THESE TYPES OF ISSUES FROM HAPPENING. THE TIRE ACTUALLY COLLAPSES AND SQUISHES DOWN COMPLETELY THIS ALLOWS THE RIM TO HIT THE ROAD. MY CONCERN IS THAT HAD MY WIFE BEEN DRIVING ON AND INTERSTATE HIGHWAY AT A HIGH RATE OF SPEED THIS COULD HAVE BEEN A SERIOUS OR FATAL ISSUE. AFTER MEETING WITH THE SUBARU REPRESENTATIVE, I ASKED WHY SUBARU DID NOT HAVE SOME SORT OF CUSTOMER NOTICE ABOUT THESE LOW PROFILE TIRES AND THE RISKS ASSOCIATED WITH THEM IN THE OWNERS MANUAL. IF THERE WERE CONSUMER AWARENESS OF THESE TIRES, I WOULD NOT HAVE BOUGHT THIS VEHICLE. MY CONCERN IS THAT THERE IS NO CONSUMER AWARENESS ON THIS MATTER AND ONE ONLY HAS TO WONDER HOW MANY ACCIDENTS HAVE BEEN OR WILL BE CAUSED BY THESE TIRES. *TR

Date Complaint Filed: 11/16/2011

Component(s): WHEELS

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 10/27/2011

NHTSA ID Number: 892532

Squish VIN: 4S3BMBJ63B3

Crash: No

Fire: No

Number Of Injuries: 0

Number Of Deaths: 0

Summary:

WHILE DRIVING ON A RURAL PAVED ROAD OUR CAR COULD NOT AVOID A POTHOLE DUE TO ONCOMING TRAFFIC. THE IMPACT OF THE POTHOLE WAS SEVERE, THE CAR ALMOST WRECKED. THE POTHOLE WAS NOT HUGE AND THE CAR WAS ONLY GOING 35 TO 40 MPH. AFTER PULLING TO THE SIDE OF THE ROAD TO DETERMINE DAMAGE, IT WAS DECIDED THERE WAS NONE AND WE CONTINUED WITH THE SHORT TRIP, AND THEN BACK HOME. THE FOLLOWING DAY WHILE DRIVING ON THE INTERSTATE, WE DISCOVERED THERE WAS A SEVERE SHIMMY IN THE DRIVE TRAIN. AFTER THE WEEKEND, WE TOOK THE CAR TO THE DEALER. ONCE INSPECTED, IT WAS DETERMINED THE CAR HAD TWO BENT RIMS ON THE SAME SIDE AS THE POTHOLE. I WAS TOLD THIS WAS THE NATURE OF LOW PROFILE TIRES. I REQUESTED A MEETING WITH A REPRESENTATIVE OF SUBARU. TWO WEEKS LATER, I HAD THAT MEETING. IN THE MEAN TIME, I TOOK THE CAR TO TWO DIFFERENT REPUTABLE TIRE SHOPS. BOTH OF WHICH HAVE TOLD ME THIS WILL ALWAYS BE AN ISSUE WITH LOW PROFILE TIRES AND PARTICULARLY THIS LEGACY AND THESE RIMS. EACH OF THE TWO SHOPS HAVE HAD NUMEROUS CUSTOMERS WHO HAVE HAD SIMILAR ISSUE, RELATED TO HAVING LOW PROFILE TIRES. AS IT HAS BEEN EXPLAINED TO ME, THERE IS NOT ENOUGH RUBBER BETWEEN THE RIM AND THE ROAD TO PREVENT THESE TYPES OF ISSUES FROM HAPPENING. THE TIRE ACTUALLY COLLAPSES AND SQUISHES DOWN COMPLETELY THIS ALLOWS THE RIM TO HIT THE ROAD. MY CONCERN IS THAT HAD MY WIFE BEEN DRIVING ON AND INTERSTATE HIGHWAY AT A HIGH RATE OF SPEED THIS COULD HAVE BEEN A SERIOUS OR FATAL ISSUE. AFTER MEETING WITH THE SUBARU REPRESENTATIVE, I ASKED WHY SUBARU DID NOT HAVE SOME SORT OF CUSTOMER NOTICE ABOUT THESE LOW PROFILE TIRES AND THE RISKS ASSOCIATED WITH THEM IN THE OWNERS MANUAL. IF THERE WERE CONSUMER AWARENESS OF THESE TIRES, I WOULD NOT HAVE BOUGHT THIS VEHICLE. MY CONCERN IS THAT THERE IS NO CONSUMER AWARENESS ON THIS MATTER AND ONE ONLY HAS TO WONDER HOW MANY ACCIDENTS HAVE BEEN OR WILL BE CAUSED BY THESE TIRES. *TR

Date Complaint Filed: 01/12/2012

Component(s): AIR BAGS

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 08/01/2011

NHTSA ID Number: 901355

Squish VIN: 4S3BMCA61B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECT WHEN A 150 POUND 5 FOOT 1 ADULT IS SITTING IN FRONT PASSENGER SEAT. AIRBAG LIGHT SAYS OFF. MOVING AROUND IN THE SEAT MAKES NO DIFFERENCE. *TR

Date Complaint Filed: 01/20/2012

Component(s): SUSPENSION

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 09/30/2011

NHTSA ID Number: 902652

Squish VIN: -

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

WHEN TRAVELING AT 60 + MPH THE VEHICLE FEELS UNSTABLE AND TENDS TO "FLOAT" IN THE LANE. TIRE PRESSURE IN ACCORDING TO THE BOOK. THE CAR TRACKS NORMALLY AT SLOWER SPEEDS. THE CAR IS 5 MO OLD AND GAS 8K MILES

Date Complaint Filed: 02/15/2012

Component(s): STEERING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 08/20/2011

NHTSA ID Number: 907014

Squish VIN: 4S3BMBC63B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

FEELING UNSTEADY ON HIGHWAY SPEEDS 60+, WHISTLE NOISE IN HEATER VENT NOT FIXED BY DEALER, VOLUME BUTTONS ON STEERING WHEEL NOT WORKING BROUGHT IN 4 TIMES TO DEALER TO FIX, WHISTLE NOISE IN WINDOW WAS TOLD IS THE MIRRORS OUTSIDE HOWEVER WHEN ROLL WINDOW UP AND DOWN SEVERAL TIMES...IT HITS THE TOP HARD, BUT SHUTS FULLY AND NOISE STOPS SOUND LIKE WINDOW WILL BREAK, HARD START 3X DEALER ASKED WHERE I BUY MY GAS, HOOD OF CAR VIBRATES ON HIGHWAY, HEAT COMES OUT STRONG ON WINDSHIELD ON FOOT SETTING, DEALER SAID NORMAL AND SHOWED MAP HOWEVER ITS THE SAME AS SETTING IT TO FOOT AND WINDSHIELD SETTING, MILEAGE: ON FULL SAYS 430, I CLOCKED IT AND WHEN IT SHOWED 380 WE HAD ONLY DROVE 17 MILES INACCURATE. CUP HOLDER BROKE AFTER PUTTING WATER BOTTLE IN IT WAS REPLACED BY DEALER, TRANSMISSION SHIFTING DOWN BY BUCKING DEALER STATED MEMORIZES DRIVING. INSIDE SCRATCHES EASY CHEAP. HAVE CASE W SUBARU OF AMERICA BUT GETTING NOWHERE. *TR

Date Complaint Filed: 02/15/2012

Component(s): ENGINE AND ENGINE COOLING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 08/20/2011

NHTSA ID Number: 907015

Squish VIN: 4S3BMBC63B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

FEELING UNSTEADY ON HIGHWAY SPEEDS 60+, WHISTLE NOISE IN HEATER VENT NOT FIXED BY DEALER, VOLUME BUTTONS ON STEERING WHEEL NOT WORKING BROUGHT IN 4 TIMES TO DEALER TO FIX, WHISTLE NOISE IN WINDOW WAS TOLD IS THE MIRRORS OUTSIDE HOWEVER WHEN ROLL WINDOW UP AND DOWN SEVERAL TIMES...IT HITS THE TOP HARD, BUT SHUTS FULLY AND NOISE STOPS SOUND LIKE WINDOW WILL BREAK, HARD START 3X DEALER ASKED WHERE I BUY MY GAS, HOOD OF CAR VIBRATES ON HIGHWAY, HEAT COMES OUT STRONG ON WINDSHIELD ON FOOT SETTING, DEALER SAID NORMAL AND SHOWED MAP HOWEVER ITS THE SAME AS SETTING IT TO FOOT AND WINDSHIELD SETTING, MILEAGE: ON FULL SAYS 430, I CLOCKED IT AND WHEN IT SHOWED 380 WE HAD ONLY DROVE 17 MILES INACCURATE. CUP HOLDER BROKE AFTER PUTTING WATER BOTTLE IN IT WAS REPLACED BY DEALER, TRANSMISSION SHIFTING DOWN BY BUCKING DEALER STATED MEMORIZES DRIVING. INSIDE SCRATCHES EASY CHEAP. HAVE CASE W SUBARU OF AMERICA BUT GETTING NOWHERE. *TR

Date Complaint Filed: 03/06/2012

Component(s): SUSPENSION

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 02/01/2011

NHTSA ID Number: 910016

Squish VIN: 4S3BMCF63B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HARD TO CONTROL WHEN DRIVING IN HEAVY WINDS OR WHEN A HEAVY VEHICLE WOULD PASS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCOVERED THAT THE RIGHT REAR FOUND TO BE SLIGHTLY OUT OF ALIGNMENT. THE DEALER PERFORMED AN ALIGNMENT AND THE CONTACT STATED THAT THE REPAIR PARTIALLY CORRECTED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ALL OF THE 2011 SUBARU LEGACY VEHICLES RODE THE SAME IN HEAVY WINDS DUE TO THE VEHICLE DESIGN. IN ADDITION, THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS MOVED ONE INCH IN EITHER DIRECTION, THE ENGINE RPMS WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD ROLL FORWARD INDEPENDENTLY. THE DEALER ADVISED THAT THE SOFTWARE IN THE PCM WAS THE CAUSE OF THE FAILURE BUT COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,000.

Date Complaint Filed: 03/06/2012

Component(s): STEERING

Manufacturer: SUBARU OF AMERICA, INC.

Date Of Incident: 02/01/2011

NHTSA ID Number: 910017

Squish VIN: 4S3BMCF63B3

Crash: No

Fire: No

Number Of Injuries: -

Number Of Deaths: -

Summary:

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HARD TO CONTROL WHEN DRIVING IN HEAVY WINDS OR WHEN A HEAVY VEHICLE WOULD PASS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCOVERED THAT THE RIGHT REAR FOUND TO BE SLIGHTLY OUT OF ALIGNMENT. THE DEALER PERFORMED AN ALIGNMENT AND THE CONTACT STATED THAT THE REPAIR PARTIALLY CORRECTED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ALL OF THE 2011 SUBARU LEGACY VEHICLES RODE THE SAME IN HEAVY WINDS DUE TO THE VEHICLE DESIGN. IN ADDITION, THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS MOVED ONE INCH IN EITHER DIRECTION, THE ENGINE RPMS WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD ROLL FORWARD INDEPENDENTLY. THE DEALER ADVISED THAT THE SOFTWARE IN THE PCM WAS THE CAUSE OF THE FAILURE BUT COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,000.

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